Online Notarization Software Platform for Your Business

How to Create Your Notary.io Business Account

1. Click a “Sign Up” or “Get Started” button found on the Notary.io website.
2. From the “Create Account” page select your state. Then add your name, email and phone number and continue to the next step.
3. For Account Details add the full legal name of your company and contact information complete with your office address and zip code then continue to the next step.
4. Add a short “subdomain” name for your company (https\\: yourcompany.notary.io)
5. For Accounting Details add the name, email and phone number of your accounting department person that will receive monthly Notary.io invoices via email and then continue to last step.
6. Review and sign the terms and conditions of service agreement.

(Note: For security when you sign in to your account a two-factor authentication code will be sent to you by text or email).

Notary.io is a pay-per-use online notarization software. We charge $16 per online notarization. A “session” is the event (video conference) when and where parties meet on the Notary.io platform at the scheduled date/time to review documents, sign documents and conduct online notarizations.  An online notarization occurs and a $16 charge is incurred on your account when an authorized notary for your company conducts notarial acts online and affixes the notary’s electronic seal to the notary’s certificate.

During a session that involves multiple online notarizations your account will be charged for the first three online notarizations ($16 x 3 online notarization = $48 per session cap).  You will not be charged for online notarizations conducted in that same session that exceed the three online notarizations.

Online notarization, often referred to as remote online notarization (RON), is a State authorized digital process that allows a notary public (commissioned as an online notary public) via an RON service provider platform and secure video conferencing technology.to meet online with a principal and perform notarial acts concerning documents (for example, administer an oath and complete an affidavit or have a person acknowledge a signature on a document and complete the acknowledgement certificate).

This method enables individuals to have documents notarized without being physically present with the notary, using various authorized methods of identification including personal knowledge and identity proofing through credentialing analysis using a valid Driver’s License or ID and a knowledge-based authentication test (KBA) to ensure reliable proof of identity, security, fraud prevention and compliance with State statutes and rules. RON is widely used for legal, financial, and real estate transactions, offering convenience and accessibility while maintaining the integrity of the notarization process.

An online notarization session is the secure video conference call wherein the online notary, client (signing party) and in some instances others such as witnesses meet and perform the notarial ceremony and acts necessary to properly notarize a document(s) in compliance with all applicable statutes and rules.

When an online notary creates a “session” in Notary.io the client (signing party) and others automatically receive an email or text of the session date/time and link to join the session. If a client arrives to a session early they will be prompted to wait for the notary to join and then prompted to join the call after the online notary has joined.  Upon completion of the session the notary and client will have option to download the signed and notarized document(s) and a certificate of completion.

An online notary’s X.509 tamper-evident signing certificate is a digital certificate that adheres to the X.509 standard, used to authenticate the notary’s identity and secure their electronic signatures during remote notarization. It ensures the integrity of signed documents by creating a tamper-evident seal, which reveals any unauthorized alterations. Issued by a trusted Certificate Authority, the certificate binds the notary’s public key to their identity, enabling secure, legally binding transactions. This technology is critical for maintaining trust and compliance in digital notarization
processes.

Depending on the requirements of your state statutes and rules governing online notarization Notary.io will sell and provide the proper X.509 tamper-evident signing certificates required for online notary commissioning and notarization.

1. Sign-in (Log-in) to your account and select the “three dots” on the far right of top menu bar to reveal drop-down menu.
   
2. If you set up the account for your company you will be the “owner” or “administrator” for your company.  If you are also an online notary then from the drop-down menu you will select “Edit Profile” and scroll to bottom of page.  There you will have the options to upload your x.509 signing certificate.  You will also have options to manage stamps and signatures meaning you will upload the image file of your official notary seal and upload or create your signature to be used in connection with online notarizations.
   
3. To invite other online notaries in your company to be “users” use the top bar (three dots) drop-down menu, select “Account”, select “Manage Users” and then click the “Invite User” button on far right side.  You will enter the online notaries  email address and roll as a “user”.  WARNING – DO NOT set a user’s roll to “owner” unless you want them to have full administrative rights under the account to include adding and deleting users and deleting the entire account. Given the foregoing warning, if you do want to invite another employee in your company to also handle administration duties on the account then follow the same process but select their role as “owner”.
   
4.  To customize branding and messages on you company account use the top bar (three dots) drop-down menu, select “Account”, select “Branding” and then upload your company logo.

Your company will be emailed monthly electronic invoices at your designated billing email address.  You are invoiced monthly in arrears for online notarization charges incurred on your company account.  Invoices are due upon receipt and you are provided the option to pay by credit/debit card, ACH payment or check.